Meetings & Events Platform Redesign
Redesign of a B2B platform enabling sales teams to configure and manage corporate events, seminars and large group experiences across Club Med resorts.
Client
Club Med
Role
Lead Product Designer
Industry
Travel
Year
2026
01
Overview
The platform allows sales teams to manage all aspects of corporate events, including general information, service planning, account reconciliation and documents.
The existing tool lacked clarity, with fragmented information and limited visibility on event progress.
The redesign aimed to provide a clear, structured and unified view of event data, improving usability and efficiency.
02
Challenge
Managing corporate events requires handling multiple dimensions simultaneously.
Key challenges:
fragmented information across different modules
lack of visibility on event progress and status
complex service planning and calendar management
difficulty accessing financial data (account reconciliation)
scattered documents and lack of structure
Design objective
Provide a clear, centralized and intuitive interface that gives users full visibility over the event lifecycle while simplifying navigation between key sections.
03
Process
Understanding user workflows
Analyzed how sales teams manage events across different stages, identifying pain points in navigation and information access.
Redefining information architecture
Reorganized the platform around key pillars:
overview
calendar & services
financial tracking (reconciliation)
documents
Designing user flows
Created simplified flows enabling users to move easily between sections while maintaining context.
04
Solution
Prototyping the experience
Designed the full product experience in Figma, including user flows, layouts and UI components
Creating a dedicated design system
Built a design system tailored to the Meetings & Events platform, ensuring consistency across modules and supporting scalability.
This included defining reusable components, interaction patterns and layout rules adapted to complex data and workflows.
Designed the full product experience in Figma, including user flows, layouts and UI components.
Then developed an interactive prototype using Figma Make to simulate real user interactions and event configuration scenarios.
This allowed:
testing complex workflows early
validating usability with stakeholders
aligning product, design and development teams
Explore the interactive prototype to discover the event configuration flow.
